Return Policy

Cruxbridge Holdings LLC | Last updated: November 6, 2026

This Return Policy explains how refunds and returns are handled for payments made through Cruxbridge Holdings LLC. Cruxbridge Holdings LLC is the parent company of the brands listed below, 30 N Gould Street, Sheridan, WY 82801.

Plain language summary: Most purchases happen on a brand's own site, and that brand's return policy governs that purchase. If you paid Cruxbridge Holdings LLC directly, email us and we will review your request and respond within 5 business days. If you are unsure who charged you, contact us first at compliance@cruxbridgeholdings.com and we will point you to the right place.

What this policy covers

It covers charges made directly by Cruxbridge Holdings LLC. Purchases made on one of our brands' websites are handled under that brand's own return policy. The table below shows where each brand's policy lives.

Where each brand's policy lives

Brand	Return policy
USAve Health	usavehealth.org/refund
USAve Health Urgent Care	urgentcare.usavehealth.org/refund
USAve Health Prime Care	primecare.usavehealth.org/refund
USAve Health Dermatology	dermatology.usavehealth.org/refund
USAve Health Veterinary	veterinary.usavehealth.org/refund
USAve Health Behavioral Health	behavioral.usavehealth.org/refund
NexonRX Telehealth	nexonrx.usavehealth.org/refund
NexonRX DNA Research Group	nexonrxdna.com/refund
NexonAI.ONE	nexonaione.com/refund
CynTechAI	cyntechai.nexonaione.com/refund
USAve Global Industries	usaveglobalindustries.com/refund-policy.html
USAve Global Commerce	usaveglobalcommerce.com/refund.html
USAve Global Merchandise	Handled by the USAve Merchandise store at usavemerchandise.com
USAve Affiliates	usaveaffiliates.com/refund
USAve Information & Document Preparation Services	usaveinfo.com/refund
Veritas Global Commerce	veritasglobalcommerce.com/refund
Veritas Business Consulting	veritasbusinessconsulting.com/refund
Document Prep Assist	documentprepassist.net/refund
Veritas Financial / Loanable USA / Axiom.SI	No public purchases at this time. Contact compliance@cruxbridgeholdings.com about any charge.

Return requests

If you want a refund on a charge made directly by Cruxbridge Holdings LLC, email compliance@cruxbridgeholdings.com with your name, the email address you used, the date and amount of the charge, and what went wrong. We will review your request and respond within 5 business days.

What is not refundable

Services already delivered as described.
Charges that we did not make. If you see a charge you do not recognize, contact us before assuming it came from us.

How refunds are issued

Approved refunds are returned to the original payment method. Your bank or card issuer may take additional days to post the refund.

Disputes and chargebacks

Please contact us first before filing a dispute with your card company. We can usually resolve a concern faster than a chargeback, and disputes filed without contacting us first may slow down a resolution.

Changes to this policy

We may update this Return Policy from time to time. The revised policy will be posted on this page with a new "Last updated" date.

Contact us

Cruxbridge Holdings LLC, 30 N Gould Street, Sheridan, WY 82801. Email: compliance@cruxbridgeholdings.com.