Cruxbridge Holdings LLC
Published edition: November 12, 2026
Operator: Cruxbridge Holdings LLC · 30 N Gould Street, Sheridan, WY 82801
These policies apply where Cruxbridge Holdings LLC is the contracting seller or service provider for Cruxbridge Holdings LLC. They do not reduce an applicable brand, order or supplier entitlement, replace a signed agreement, or limit rights that cannot lawfully be waived. Independent sellers, clinicians, pharmacies, laboratories and fulfillment providers remain responsible for their own services and terms.
This policy sets out common correction, refund-review and written-cancellation provisions for products and services contracted with Cruxbridge Holdings LLC under its own name or an active brand named in the coverage schedule below. Cruxbridge Holdings LLC is located at 30 N Gould Street, Sheridan, WY 82801. The applicable brand, order and independent supplier terms must also be read as explained below.
Plain language summary: For a purchase contracted with Cruxbridge Holdings LLC under its own name or a covered active brand, read this common policy together with the applicable brand and order terms. Existing brand-specific refund, return and cancellation entitlements remain in effect. If you paid Cruxbridge Holdings LLC directly, email us and we will review your request and respond within 5 business days. If you are unsure who charged you, contact compliance@cruxbridgeholdings.com and we will point you to the right place. An independent supplier remains responsible for its own charges, services and applicable purchase terms.These common provisions apply where Cruxbridge Holdings LLC is the contracting seller or service provider, whether the customer purchases through the parent website or through a covered active brand. They supplement the applicable brand and order terms; they do not reduce an existing refund, return, cancellation, correction, replacement or delivery entitlement, or any right that cannot lawfully be waived. Independent merchants, clinicians, pharmacies, laboratories and fulfillment providers retain responsibility for their own charges, services and applicable terms. Linking to a third-party checkout does not by itself make Cruxbridge the seller of that transaction.
Covered active brands: NexonAI; Axiom.SI; OtheloAI; USAve Health; USAve Affiliate Resources; NexonRX; NexonDNA; USAve Merchandise; USAve Global Industries; USAve Information & Document Preparation; and Veritas Global Commerce.
USAve Health's five care-service subdomains are service lines of that brand. This schedule identifies policy scope; it does not claim every brand offers the same service or subscription, that every transaction is processed by Cruxbridge, or that these names are separately registered legal entities. Actual recurring amounts, renewal provisions, reminder timing and stopping-future-charge instructions must come from the applicable accepted offer and its governing terms.
If you want a refund on a charge made directly by Cruxbridge Holdings LLC, email compliance@cruxbridgeholdings.com with your name, the email address you used, the date and amount of the charge, and what went wrong. We will review your request and respond within 5 business days.
For services contracted directly with Cruxbridge Holdings LLC, the following existing universal agreement terms apply. In this section, “Service Provider” means Cruxbridge Holdings LLC:
The client may request cancellation in writing. The Service Provider will review the work performed, costs incurred, delivered items, processor activity, and applicable law. The Service Provider may terminate for nonpayment when due, material misrepresentation, abusive or unlawful conduct, failure to cooperate, or use of the service for an unlawful purpose. Terms that by their nature survive termination remain effective.
Brand, supplier and order-specific purchase terms remain applicable to the relevant transaction. This general cancellation paragraph does not set a subscription billing cycle, renewal date or cancellation cutoff.
Approved refunds are returned to the original payment method. Your bank or card issuer may take additional days to post the refund.
Please contact compliance@cruxbridgeholdings.com so we have an opportunity to review and resolve your concern. This request does not limit your rights under applicable law or card-network and processor rules, or extend any deadline for contacting your bank or card issuer.
We may update this Return Policy from time to time. The revised policy will be posted on this page with a new "Last updated" date.
Cruxbridge Holdings LLC, 30 N Gould Street, Sheridan, WY 82801. Email: compliance@cruxbridgeholdings.com.
For services contracted directly with Cruxbridge Holdings LLC, the following existing universal agreement terms apply. In this section, “Service Provider” means Cruxbridge Holdings LLC:
The client may request cancellation in writing. The Service Provider will review the work performed, costs incurred, delivered items, processor activity, and applicable law. The Service Provider may terminate for nonpayment when due, material misrepresentation, abusive or unlawful conduct, failure to cooperate, or use of the service for an unlawful purpose. Terms that by their nature survive termination remain effective.
Brand, supplier and order-specific purchase terms remain applicable to the relevant transaction. This general cancellation paragraph does not set a subscription billing cycle, renewal date or cancellation cutoff.
For a recurring offer, the actual accepted brand/plan cancellation procedure and effective stopping-future-charge terms remain applicable. This general policy does not establish a new billing cadence, trial conversion, reminder timing or cancellation cutoff. One-time purchases and finite installment schedules are not open-ended subscriptions.
These common terms apply to this brand’s website and services where Cruxbridge Holdings LLC is the contracting provider. Applicable signed agreements, order terms and brand-specific terms below remain in effect.
Welcome to https://www.cruxbridgeholdings.com. By visiting this Site and using the services of Cruxbridge Holdings LLC, operated by CRUXBRIDGE HOLDINGS LLC, you agree to these Terms of Service. Please review each section carefully. Your continued use of our Site and services constitutes acceptance of these terms.
By opting in to our text messaging program, you agree to receive recurring automated text messages from CRUXBRIDGE HOLDINGS LLC at the phone number you provide - for example appointment confirmations and reminders, service updates, follow-ups, and payment reminders. Consent to receive text messages is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time and HELP for help. Carriers are not liable for delayed or undelivered messages. Your mobile opt-in and consent information will not be shared with third parties or affiliates for marketing purposes.
When you communicate with us electronically, such as by email or through our Site, you consent to receive communications from us electronically. We may communicate with you by email or by posting notices on our Site, and you agree that all such communications satisfy any legal requirement that a communication be in writing.
All content on this Site - including text, graphics, logos, images, and software - is the property of CRUXBRIDGE HOLDINGS LLC or its licensors and is protected by applicable copyright and trademark laws. You may not copy, reproduce, modify, distribute, or create derivative works from any content on this Site without our prior written permission.
We may update these Terms of Service from time to time. We will notify you by posting a notice on this Site. It is your responsibility to review the current terms, and your continued use of the Site and services signifies your acceptance of any changes.
If you have any questions about these Terms of Service, contact us at compliance@cruxbridgeholdings.com or by mail at 30 N Gould Street, Sheridan, WY 82801.